At Matchy & Co, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward exchange policy to ensure your peace of mind.
Exchange Policy:
– If you would like to exchange your item(s) for a different color, or style, please contact our customer service team within 7 days of receiving your order.
– The item(s) for exchange must be unused, in the same condition as received, and in the original packaging.
– Once we receive your returned item(s) for exchange, we will process the new item(s) and ship them to you promptly.
Please note:
– Shipping costs for returns and exchanges are the responsibility of the customer, unless the item(s) received are defective or incorrect.
– Exchange are subject to approval and may be denied if the item(s) do not meet the specified criteria.
If you have any questions or concerns about our exchange policy, please feel free to contact our customer service team for assistance.